NBDA: Bicycle Retail Radio
The NBDA’s bicycle industry podcast brings retailers, vendors, advocates, and thought leaders to the mic for honest discussions about the latest issues facing retailers, while taking an in-depth look at the person within the profession. Content that proves relatable and thought producing, directed at exposing real-world tips and information to help retailers find success within the bicycle industry. Get more at NBDA.com.
Podcast is made possible by donations. Support the show by donating here: https://nbda.com/donate
Episodes
508 episodes
Bosch Dealer Training Tour 2025: Elevating E-Bike Service & Retailer Success
In this episode of Bicycle Retail Radio, we welcome back Stephen “Phunky” Proffitt, Technical Account Manager at Bosch eBike Systems. Stephen shares what’s new in the
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Season 5
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Episode 55
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54:03
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Retail is a Conversation: Smarter Customer Communication with Yan Lee of Zidy
With tighter margins and communication expectations evolve, it’s never been more important to meet customers where they are.In this episode, Yan Lee, Affiliate Manager at
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Season 5
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Episode 54
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40:24
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Ahead of the Curve: Mike Gann on Leading LOOK Cycle USA and Supporting Independent Retailers
In this episode of Bicycle Retail Radio, Mike Gann, President of LOOK Cycle USA, reflects on his leadership experience across major bike brands and LOOK’s forward-facing IBD strategy.He discuss...
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Season 5
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Episode 53
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32:04
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5 Things You Should Do This Week: Retailer Design Flex - Episode 17
Keep your to-do list short this week. Brian and Heather review the 5 things you should do for your business.Our Retailer Design Flex episode of Bicycle Retail Radio features Brian from Fixture Lab and NBDA President, Heather Mason as th...
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Season 5
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Episode 52
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35:56
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NBDA News Hour - Late August 2025
Summer season is coming to a close. Listen to our News Hour recap to catch up on industry news from our friends at Human Powered Solutions.We use this episode to recap the news and articles contained within The Micromobility Reporter, ge...
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Season 5
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Episode 51
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1:16:35
Retailer & Supplier Best Practices Panel 7/15/25 Recap
Listen to our July Best Practices panel this week on Bicycle Retail Radio.The NBDA is holding quarterly forum style meetings on Retailer & Supplier Best Practices. The NBDA wishes to unite industry experts in a panel discussion to ci...
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Season 5
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Episode 50
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1:10:28
Growing Ridership and Retailer Foot Traffic Panel 7/10/25 Recap
Missed our Growing Ridership panel this July? Listen now in this week's Bicycle Retail Radio episode.This panel brings proactive thoughts on solutions that could facilitate growth in ridership numbers and a return to cycling. Panel lead ...
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Season 5
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Episode 49
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1:31:12
NBDA News Hour - August 2025
The NBDA News Hour focuses on the news and articles contained within The Micromobility Reporter, getting a more in-depth view from a firsthand seat with the experts on the Human Powered Solutions...
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Season 5
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Episode 48
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1:05:51
The Freshly Minted: Suzette Ayotte on Building a Purpose-Driven Brand
In this episode, we sit down with Suzette Ayotte, founder and owner of MINT socks, to talk about her evolution in the cycling industry and what in...
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Season 5
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Episode 47
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43:44
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Bikeflights: Faster, Easier and Friendlier Than Ever!
In this episode, Lifan Irwin and Michael Potter from Bikeflights reveal how their innovative shipping platform makes sending bikes faster, easier...
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Season 5
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Episode 46
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30:59
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30 Years of Perspective: Industry Lessons and Vision with Rob Kaplan of Bulls Bikes USA
Today we sit down with Rob Kaplan, Head of Sales and Marketing at Bulls Bikes USA. With over 30 years in the cycling industry, Rob is widely respected for h...
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Season 5
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Episode 45
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51:10
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NBDA News Hour - June 2025
Listen to our monthly News Hour episode with Human Powered Solutions team. We recap high priority headlines for specialty retailers so you can stay informed!The NBDA News Hour focuses on the news and articles contained within The Micromo...
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Season 5
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Episode 44
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58:25
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State of the US Bicycle Industry: Insights and Strategies for 2025 6/24/25
Catch up on the state of the US Bicycle Industry with the recording of our engaging 60-minute webinar. Our panel explored the current state and future outlook of the US bicycle industry. Listen to key voices from across the industry:Bil...
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Season 5
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Episode 43
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1:16:58
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A Trip to The Mall: Retailer Design Flex - Episode 16
Is Brian saying the mall is full of perfect merchandising ideas? No. "But it is a good concentration of retailers."Take some tips from the giants in this Retailer Design Flex episode.Our Retailer Design Flex episode of Bicycle R...
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Season 5
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Episode 42
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1:03:45
Inside CyclErie’s Community-Driven Growth with Jenny and DJ
What started as kids’ bike camps during the COVID boom has grown into one of Colorado’s most exciting and community-driven bike shops. In this episode, Jenny and DJ Johnso...
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Season 5
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Episode 41
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48:26
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Bicycle Industry Retailer Focused E Bike Safety & Standards Panel 6/10/25
Missed out on the last E Bike Safety & Standards panel? Listen in for this week's Bicycle Retail Radio episode.The NBDA provides a quarterly platform for industry experts to meet, discuss and address retailer risks, concerns...
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Season 5
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Episode 40
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1:35:00
Coffee, Creativity & Cycling: Building Community with Nicole Poko of Scout’s
In this episode of Bicycle Retail Radio, we sit down with Nicole Poko, artist, cyclist, and owner of Scout’s Coffee Bar + Mercantile in New Jersey. Nicole shares how creativity, intentional space desig...
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Season 5
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Episode 39
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36:17
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The Friday Retailer Flex - Episode 190
How bicycle retailers can start using AI - today!
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Season 5
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Episode 38
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8:42
Why Owning Your Shop’s Building Might Be the Smartest Move You Make
Ed Fischer, a Commercial Real Estate Broker and former bike shop owner, to explore a game-changing topic for independent bike retailers: owning your building.Ed shares practical, insightful advice about the path to ownership, the financi...
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Season 5
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Episode 37
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44:16
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The Friday Retailer Flex - Episode 189
Our Flex episode this week covers how to unlock extra revenue in your service department.
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Season 5
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Episode 36
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8:19
Get In The Van: Charly Tri’s Journey from Endurance Racing to Mobile Bike Shop Innovator
In this episode, we sit down with Charly Tri, owner of My Bike Guy Bicycle Services in Rochester, Minnesota. From racing the Iditarod to launching a successful mo...
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Season 5
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Episode 35
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49:30
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Technician Flex - Episode 12
If you would like your questions answered on the flex, you can write to the NBDA at any time with ANY questions about the bicycle service center, mechanics training, bicycle assembly, etc. Submit your questions and photos to heather@nbda.com
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Season 5
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Episode 34
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53:40
How to Use Bikeflights To Deliver Your Bike Shop's Customer Experience All The Way to Your Customer’s Doorstep
In this episode, Bikeflights Vice President Sue George and Partnership Team member Ali Goulet share insights into how Bikeflights supports bike shops with specialized shipping services, pac...
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Season 5
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Episode 33
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46:14
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