NBDA: Bicycle Retail Radio
The NBDA’s bicycle industry podcast brings retailers, vendors, advocates, and thought leaders to the mic for honest discussions about the latest issues facing retailers, while taking an in-depth look at the person within the profession. Content that proves relatable and thought producing, directed at exposing real-world tips and information to help retailers find success within the bicycle industry. Get more at NBDA.com.
Podcast is made possible by donations. Support the show by donating here: https://nbda.com/donate
Episodes
487 episodes
Technician Flex - Episode 12
If you would like your questions answered on the flex, you can write to the NBDA at any time with ANY questions about the bicycle service center, mechanics training, bicycle assembly, etc. Submit your questions and photos to heather@nbda.com
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Season 5
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Episode 34
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53:40
How to Use Bikeflights To Deliver Your Bike Shop's Customer Experience All The Way to Your Customer’s Doorstep
In this episode, Bikeflights Vice President Sue George and Partnership Team member Ali Goulet share insights into how Bikeflights supports bike shops with specialized shipping services, pac...
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Season 5
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Episode 33
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46:14
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The Friday Retailer Flex - Episode 188
Today on the Friday Flex episode: Your people are the brand. Let's look at building a team that lives your shop's culture.
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Season 5
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Episode 32
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9:16
NBDA News Hour - May 2025
Listen to our monthly News Hour episode with Human Powered Solutions team. We recap high priority headlines for specialty retailers so you can stay informed!The NBDA News Hour focuses on the news and articles contained within The Micromo...
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Season 5
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Episode 31
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50:39
The Friday Retailer Flex - Episode 187
This week's Flex episode is about creating community using social media. Enjoy!
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Season 5
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Episode 39
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8:30
Raising the Bar: Mathias Ellegiers and Ryan Liverman on REMCO Tools’ Revolutionary Bike Lift
In this episode, we chat with Mathias Ellegiers and Ryan Liverman, founder of REMCO Tools, about their innovative Bike Lift—a motorized bicycle repair stand d...
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Season 5
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Episode 38
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38:25
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The Friday Retailer Flex - Episode 186
Listen in to this week's Flex episode: 5 questions with Zidy.
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Season 5
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Episode 37
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25:39
Mechanics, Meet Your Match: Ryan Elson on the Power of bikebook
In this episode, we chat with Ryan Elson, CEO of bikebook, about his background in the industry and background in founding the company. Ryan shares how bikebook empowers mechanics and bike shops by boo...
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Season 5
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Episode 36
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41:59
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The Friday Retailer Flex - Episode 185
Today we have 5 questions with buycycle.https://buycycle.com/en-us/nbdadiscount
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Season 5
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Episode 35
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18:07
Bicycle Industry Retailer & Supplier Best Practices Panel
The NBDA is holding quarterly forum style meetings on Retailer & Supplier Best Practices. The NBDA wishes to unite industry experts in a panel discussion to circulate best practices to align the industry. During the meeting, the NBDA...
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Season 5
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Episode 34
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1:23:45
Make Your Store Speak Your Brand: Retail Design Flex - Episode 15
Why should customers do business with you?What makes your store unique?What is your brand story?Need help with your answers? This episode is for you.Our Retailer Design Flex episode of Bicycle Retail Radio features Brian...
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Season 5
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Episode 33
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1:22:25
NBDA News Hour April 2025
The NBDA News Hour focuses on the news and articles contained within The Micromobility Reporter, getting a more in-depth view from a firsthand seat with the experts on the Human Powered Solutions...
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Season 5
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Episode 32
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1:04:18
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The Friday Retailer Flex - Episode 184
Get tips on how to bring people in for service NOW on this week's Friday Flex.
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Season 5
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Episode 31
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8:20
Behind the Scenes at BikeCo with Anthony Mikrut: Brand Highlights, Dealer Support, Warranty, and Growth
This episode’s guest is Anthony Mikrut, National Sales Manager at BikeCo, who takes us behind the scenes of the company and shares how they support independent bike dealers.We discuss BikeCo’s por...
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Season 5
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Episode 30
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36:24
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The Friday Retailer Flex - Episode 183
This week's Friday Flex focuses on service center profitability. Listen for some quick tips!
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Season 5
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Episode 29
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8:31
Intense: Building on a Legacy of Innovation
This episode’s guest is Mike Carr, Vice President of Sales and Marketing at INTENSE, to explore the brand's storied history of innovation and focus on building future success.From its humble begin...
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Season 5
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Episode 28
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53:50
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The Friday Retailer Flex - Episode 182
Did you miss our last Growing Ridership Panel? Listen to the recap on this week's Friday Flex.The NBDA is holding quarterly forum style meetings on Growing Ridership and Retailer Foot Traffic. The NBDA wishes to unite industry exp...
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Season 5
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Episode 27
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1:11:27
How Bike Shops Can Succeed Using the EOS Model
In this episode, Tony Steward, owner of The Bike Lab, shares how the Entrepreneurial Operating System (EOS) can help bike shop owners regain focus, bu...
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Season 5
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Episode 26
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50:27
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Technician Flex - Episode 11
If you would like your questions answered on the flex, you can write to the NBDA at any time with ANY questions about the bicycle service center, mechanics training, bicycle assembly, etc. Submit your questions and photos to heather@nbda.com
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Season 5
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Episode 25
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36:55
Bicycle Industry Retailer Focused E-Bike Safety & Standards Panel
The NBDA provides a quarterly platform for industry experts to meet, discuss and address retailer risks, concerns, and best practices regarding lithium-ion batteries and e-mobility devices safety, standards, and compliance. Listen to our Decemb...
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Season 5
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Episode 24
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1:35:00
The Friday Retailer Flex - Episode 181
This week's Flex we're talking about Inventory Turn: what it is, and how you can implement it more in your store.
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Season 5
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Episode 23
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12:00
Modernizing Service Packages & Add-On Sales: Insight from SRAM
This episode’s guests are SRAM Technical Field Guide Sean Owen and Midwest Regional Manager Dan Jennings for an actionable discussion about service center add-on sales and modernizing service packages....
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Season 5
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Episode 22
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55:00
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The Friday Retailer Flex - Episode 180
Our Friday Flex is a shorter episode with quick business tips for specialty bicycle retailers. This week Heather covers mastering inventory cycle counts in your bike shop.
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Season 5
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Episode 21
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9:21
